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SMFG India Credit Complaints & Reviews
In order to take corrective measures to prevent the same problems and issues from resurfacing, we, at SMFG India Credit, have a complaint forum. Kindly fill in your details to file your complaint.
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- DND Registration: To avoid the inconvenience caused by UCC, a customer can opt to block all commercial communications or can selectively block commercial communications as per preference categories through the Telecom Service Provider’s App/ Website, TRAI DND App, or Call/ SMS to ‘1909’.
- All service-related calls from SMICC would be received from 1600313084, 1600113133, 1600318073, and 1600318739.
- Your financial safety is our top priority. SMFG India Credit will only contact you for transactional and service related updates from these authorised numbers: 1600113130, 1600313342, 1600113132, 1600318419, 1600318736, 1600113138, 1600313671, 1600313237, 1600313236
- Registration of Complaints
- In case of receiving spams in spite of registering on DND: Make DND complaint at the respective Telecom Service Provider’s App/ Website, TRAI DND App, or Call/ SMS to ‘1909’.
- In case of receiving suspected fraud communication: Report any suspected fraud communication received within last 30 days on ‘Chakshu’ platform of Department of Telecommunications (DoT) at https://sancharsaathi.gov.in/sfc/
- In case fraud/ cyber-crime has already happened: If customer has already lost money due to financial fraud, or is a victim of cyber-crime, please report at cyber-crime helpline number ‘1930’ or website https://www.cybercrime.gov.in
Note: You will receive a response within 7 business days of our receiving your communication. If the resolution you receive does not meet your expectations, please Click Here
This facility is currently unavailable. We regret the inconvenience caused. In case of any queries, please call us on 18001036001 or write to us at [email protected]
Insurance disclaimer SMICC is registered with the Insurance Regulatory and Development Authority of India (IRDAI) as a Corporate Agent. IRDAI Registration No.: [CA0098] CIN No. U65191TN1994PLC079235. The insurance policy is a contract between the customer and the insurance company, and policy is underwritten by insurance companies. SMICC acts only as the distributor and is not responsible for any risk, policy issuance, claim settlement/repudiation etc. Insurance is the subject matter of solicitation. Purchase of insurance is voluntary and subject to insurer underwriting and policy terms and conditions. Customers are advised to read the policy terms and conditions, benefits, exclusions, claim settlement carefully before purchase. Kindly note that “Insurance Products” are not mandatory for the purpose of the application and disbursement of loan. It shall be the sole discretion of the customer, by providing explicit consent, to avail such insurance along with the Loan.
Beware of Spurious calls/ Fraud phone calls IRDAI is not involved in activities like selling Insurance policies, announcing bonus or investment of premium. Public receiving such phone calls are requested to lodge a police complaint.