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Frequently Asked Questions related to Loans
Select Question New Customer
Business loan
Click HereSME loan
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PropertyHome loan
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with SMFG GrihashaktiCommercial
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Vehicle loan
You can also track the application status on IVR on our
Toll free number 1800 103 6001
*Enter your 7 digit Application ID received
on SMS or on registered E-mail address
on SMS or on registered E-mail address
Enter your date of birth in DDMMYY format
Enter your registered Mobile number
* Represents mandatory field
Select Question Existing Customer
Download SMFG India Credit mConnect mobile app
(Scan the QR code. Available only on android phones)
and register to check offers available on your existing loan
Thank you for expressing interest in availing a top up.
Visit ServiceConnect to check offers available on your existing loan.
Download SMFG India Credit mConnect mobile app
(Scan the QR code. Available only on android phones)
and register to check offers available on your existing loan
Statement of Account
Repayment schedule
Interest Certificate
Loan Agreement
Welcome Kit
Welcome letters are also sent proactively on registered e-mail id within 14 days of loan disbursement or on the registered mailing address through post.
No Dues Letter
Sign in/ Register on our mobile app SMFG India Credit mConnect
(Scan the QR code. Available only on android phones)
Sign in/ Register on our mobile app SMFG India Credit mConnect
(Scan the QR code. Available only on android phones)
Download and send us a scanned copy of a
digitally signed TDS certificate from below link
https://www.tdscpc.gov.in/app/login.xhtml.
If not digitally signed, then drop in the signed original
TDS certificate at the nearest branch
NDL- 'No Dues Letter' is issued only in case the
loan account has been fully paid and closed in our records.
NDL is issued proactively within 15 days post closure of the loan
account on registered e-mail id or on the registered mailing address in
our records.
OR
Download and register on our mobile app - SMFG India Credit mConnect
(Scan the QR code. Available only on android phones)
Once you have registered to any of the above you shall be able to
download and view your NDL or place a Service request for the same.
Your EMI due date is mentioned on the Loan Agreement
which was signed by you at the time of loan application.
OR
On our mobile app mConnect
(Scan the QR code. Available only on android phones)
Enter Customer ID ( or ) Loan Account Number (LAN)
An OTP (One Time Password) will be sent to your registered mobile number and email id.
Enter OTP received for validation.
You will get a prompt ‘Registration completed successfully. Please login to continue’
OTP is delivered on registered mobile number and e-mail id. You will not be able to register your loan if OTP is not delivered on your mobile number or on your registered e-mail id (check junk mail if not received in your inbox).
Please ensure your recent mobile number and e-mail id is updated in our records. Please contact customer service (Toll free number) 1800 103 6001 for further details.
Email and mobile number can be updated by logging on to ServiceConnect or SMFG India Credit mobile app mConnect by using the edit option.
Call on (Toll free number)
1800 103 6001 for more information .
1800 103 6001 for more information .
This facility is currently unavailable. We regret the inconvenience caused. In case of any queries, please call us on 18001036001 or write to us at [email protected]