Financial Frauds Through Social Engineering Download
Stay vigilant against financial frauds that exploit social engineering tactics! For detailed insights and protective measures, read this document.
Watch VideoFraud Awareness Prevention Guidelines Download
At SMFG India Credit, we take great care to ensure that our customers are protected from any kind of fraud that may occur during transactions.
Read this document to understand the various precautions you can take to protect your transactions from unlawful third parties.
Raju and 40 thieves - RBI Ombudsman Mumbai II Download
Download this interesting document from the RBI to know about the different types of online frauds & schemes, and how to avoid them.
A Booklet on the Modus Operandi of Fraudsters Download
At SMFG India Credit, we care for your financial health and safety. Download this document and:
Precautions to be taken against Fraudulent Transactions
At SMFG India Credit, we want to ensure that our customers are well-informed and protected.
When considering online offers for loans, one must make sure to only deal with lenders that are registered with the RBI, and avoid falling prey to scams. Your security is our priority, and we want to make sure you have a safe and smooth experience with us. If you have any doubts or questions, feel free to contact us for clarification.
Beware of Fraudulent Offers from Unsolicited Phone Calls / Emails
SMFG India Credit will never ask for payment before disbursing the approved loan amount. Thus, if you are approached by an individual claiming to be an employee or a representative of SMFG India Credit, please be aware and verify their credentials before engaging with them. Imposters may falsely represent themselves to be employees of SMFG India Credit (or representatives), and offer you a quick loan. They may ask you to provide documents, and in the last step, inform you that a processing fee must be paid, or some amount towards insurance. These are false claims, and are sure signs of fraud. In some cases, imposters may also ask you to make payments by downloading an app or on a website which may seem similar to our apps and websites. Please note that our website is www.smfgindiacredit.com and our apps are available on PlayStore – click here to check. Our authorised contact details are provided in our contact us page.
Genuine loan providers, like SMFG India Credit, always follow proper procedures for loan disbursal as well as customer support. We NEVER ask anyone to pay money before disbursing the loan amount. Even customers are encouraged to pay their EMIs only through authorised channels such as the “Pay EMI” option on our website, or via the SMFG India Credit m-Connect app, or via our Customer Service Portal.
For more information on how to protect yourself from fraudulent loan offers and to learn about our secure loan processing procedures, please refer to the documents on this page.
For detailed information about our authorized Digital Lending Partners click here.
To learn more about our Collection Agencies and other related details click here.
Check the List of Active Channels and List of Deactivated Channels (Personal Loans & Business Loans) for further details.
Educational Videos on Fraud Prevention
Explore our educational videos on fraud prevention below. For more in-depth content and updates, visit our YouTube channel @SMFGIndiaCreditOfficial
