Published on Aug 25, 2020Updated on Dec 1, 2023
LAN or Loan Account Number is a 14 or 15-digit unique identifier which is assigned to a borrower’s loan account by the lender when they disburse a loan. The loan statement displays the LAN. In case a single borrower has multiple loans from the same provider, each loan account has its unique LAN.
Therefore, you will have different unique LANs if you have a home loan and a personal loan issued from the same lending institution. LAN enables the lender to keep track of your loans for regular updation.
Here are the ways in which you can find out your LAN:
Our rural customers are issued 14 digit loan account numbers, whereas our remaining customers are issued 15 digit loan account numbers.
In case you are not able to access your loan statement, then one or more of the following may be applicable to you. Please read through these to understand how to retrieve your LAN in any of these situations.
Your Loan Account Number (LAN) is a very important aspect of your loan account at SMFG India Credit. In order to ensure that we can always provide you with prompt service, it is essential that you always have access to the same via your loan statement, customer service portal, or mConnect app. For this, always ensure your contact details such as email ID, postal address,and mobile number are updated in our records.
To update the above details, please raise a request on our Contact Us page or feel free to approach your nearest SMFG India Credit branch.
*Due to the COVID-19 pandemic, our customer care is currently running at minimum capacity. Hence, it may take us a bit longer to respond to your queries. We sincerely apologize for the inconvenience. For any urgent requirements, please place a request through our “Contact Us” section or visit your nearest SMFG India Credit branch.
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*Terms and Conditions apply. Loans are disbursed at the discretion of SMFG India Credit.