You’ll need your UAN number – also known as the Universal Account Number – to easily access and manage your Employee Provident Fund (EPF). This quick guide explains how to find your UAN, how to activate your UAN account, and how to use it for various Provident Fund (PF) services.
Key takeaways:
- The Universal Account Number is your lifetime 12-digit ID for all PF accounts.
- You can find the UAN number online or offline and complete the UAN number activation online in just a few minutes.
- Once activated, you can view your PF balance, transfer or withdraw funds, and manage contributions with ease.
What Is a UAN Number?
So, in simple terms, what is a UAN number? The UAN full form is Universal Account Number – a 12-digit unique ID issued by the Employees’ Provident Fund Organisation (EPFO) that stays with you throughout your career. Even if you change jobs, the same UAN number links your various Member ID/EPF ID accounts. It’s like a digital umbrella above your Provident Fund (PF) records.
Quick Facts:
- It consists of 12 digits and remains unchanged for life.
- It’s issued by EPFO and ties all your EPF member IDs
- It’s linked to your Aadhaar card and PAN card to improve transparency and access.
In essence, the UAN number means one central identity that unifies all your PF accounts. The UAN meaning reflects your lifelong PF identity, simplifying fund management and withdrawals.
How to Find Your UAN Online
Know Your UAN Number Using the EPFO Portal
- Visit the official Unified Member Portal at the EPFO website.
- Click on the Know Your UAN tab.
- Enter your registered mobile number and captcha, then click Request OTP.
- Enter the OTP and then fill in your name, date of birth, and one of: PAN/Aadhaar/Member ID.
- Click Show My UAN. Your UAN appears instantly.
Know Your UAN Number Using the UMANG App (Unified Mobile Application for New-Age Governance)
- Download the UMANG App and log in.
- Go to the “UAN Member e-Sewa Portal” services, choose “Know Your UAN”.
- Enter your Aadhaar card or PAN card details, and validate via OTP.
- Your UAN number is displayed; you can also start the UAN number activation here.
Know Your UAN Number Via Employer or HR
Ask your HR/Payroll department; they will have your UAN number listed. It’s often printed on payslips too.
With these, you understand how to know your UAN number easily, and once you have it, you’ll take the next steps for using your UAN account.
How to Find Your UAN Offline
Here are practical ways to find the UAN number without logging in:
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Method
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Description
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UAN on the salary slip
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Check your monthly salary slip; the heading “UAN – [12 digits]” may appear. Contact your HR department/employer for assistance, if necessary.
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SMS alert/Missed call service
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Give a missed call from your registered mobile number to 9966044425 or send SMS: “EPFOHO UAN <space>your UAN” to 7738299899.
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PF office/helpline
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Visit your local PF office or call the EPFO helpline at 1800118005 for assistance.
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With these, you can find the UAN number or even how to get the UAN number if you don’t recall it.
Must Read: How PF Is Calculated on Salary Slip
Why UAN Matters
Policy Purpose
The introduction of the Universal Account Number ensures your PF contributions across jobs stay unified. The one number for one person policy (One Member – One EPF Account) means your PF history doesn’t get lost or stuck when you switch employment or relocate.
How UAN helps you
- Portability: When you change jobs, your new Member ID links to the same UAN.
- Consolidation: All your PF accounts under different employers merge under one roof.
- Transparency: You can track your PF contributions, balances, and claim status without depending on others.
- Faster Processing: Online services get unlocked once your UAN is active and linked with your Aadhaar card & PAN card.
By understanding why UAN is needed, you gain control of your PF & EPF account like never before.
Key Benefits & Features of UAN
The following features and benefits reflect the importance of UAN:
Access & Convenience
- Download your EPF passbook instantly via the portal.
- Online account services through the UAN Member e-Sewa Portal.
- SMS alerts each time the employer contribution gets posted.
- Apply for PF withdrawal or transfer whenever needed.
Security & Compliance
- Linked with your Aadhaar card and PAN card — fewer mismatches.
- e-KYC verification ensures you are the rightful owner of the Universal Account Number.
- Face Authentication (FAT) via UMANG improves security.
- Alerts for any changes in your UAN account.
Transactions & Transfers
- Seamlessly transfer your PF when you switch jobs.
- Merge multiple PF accounts under one UAN.
- Efficient claims processing: withdrawal, pension, partial withdrawal.
- Reduced reliance on employer paperwork — more autonomy for you.
Once you know what your UAN number is, the benefits become immediately clear.
Documents Required for UAN & e-KYC
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Document
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Used For
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File Format / Specs
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Aadhaar Card
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e-KYC / Aadhaar-seeding
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PDF/JPG; max size 300 KB
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PAN Card
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KYC linking
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PDF/JPG; size < 300 KB
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Bank account details + IFSC code
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Linking for PF / EPF transfers
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PDF/JPG/PNG; clear scan
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Passport / Driver’s licence / Voter ID
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Offline UAN generation (employer)
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Hard copy & soft scan
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Passport-sized photo
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For offline documents
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Hard copy; ensure it is a recent, clear photo
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e-KYC Micro-tips:
- The name on your Aadhaar must exactly match the details in your Member ID/PF records.
- For smooth verification, ensure that the KYC documents (PAN, Aadhaar, bank details) are clearly scanned and free from errors.
- Avoid using blurred or mismatched files, as these may cause delays in UAN activation or PF processing.
How Is a UAN Generated?
Here’s a simple guide on how to generate a UAN number:
Employer Process
- The employer logs into the EPFO Employer Portal.
- Under the “Member” section, select “Register Individual”.
- Enter the employee’s name, DOB, Aadhaar, PAN Card, bank account details, and contact info.
- Approve submission; EPFO assigns a new UAN number.
- Communicate the Universal Account Number to the employee; link it with the PF account.
Member-side Expectations
If you’ve joined an organisation registered under the Employees’ Provident Fund Organisation (EPFO), ensure your employer has generated your UAN. You should receive the details and instructions on how to generate a UAN number from your HR department or find them printed on your salary slip.
If you haven’t received your UAN, refer to the section above on “How to Find Your UAN” to retrieve it.
Tip: Any mismatch in your name, date of birth, or Aadhaar details can delay UAN generation. Verify all details early to ensure smooth processing.
Retrieve/Deactivate Duplicate UANs
You may ask, what if I have 2 UANs? It may happen when an employee changes jobs and a new employer unintentionally generates another UAN instead of linking the existing one. Fortunately, the Employees’ Provident Fund Organisation (EPFO) allows you to retrieve your old UAN and deactivate a duplicate UAN easily.
Portal Checks
Before reaching out to EPFO, perform these quick checks to retrieve your old UAN or confirm duplication:
- Visit the EPFO Unified Member Portal.
- Go to “Know Your UAN” and enter your registered mobile number, Aadhaar, or PAN to find your UAN number.
- Log in using your existing credentials and check under “Service History” to verify all linked Member IDs (EPF accounts).
- If more than one UAN appears, note both numbers. The older one will typically be the valid and active UAN.
- Share these details with your current employer so they can help initiate the UAN deactivation request from their end.
Contact EPFO
If the duplication isn’t resolved through the portal or employer, contact EPFO directly to deactivate/duplicate UAN records.
Sample Email:
Subject: Request to Deactivate Duplicate UAN and Retain Old UAN
Body:
Dear EPFO Support Team,
I recently discovered that I have two UANs assigned to my name. Kindly help me deactivate the duplicate UAN and retain my old UAN linked with my previous employment.
Details:
- Name: [Your Full Name]
- Old UAN: [Old UAN Number]
- Duplicate UAN: [Duplicate UAN Number]
- Current Employer: [Company Name]
- Registered Mobile: [Mobile Number]
- Aadhaar / PAN: [XXXX1234]
Please merge my service history and transfer all PF balances under the valid UAN.
Thank you for your assistance.
Regards,
[Your Full Name]
[Your Contact Number]
EPFO will verify your details and typically deactivate the duplicate UAN within a few working days. Once processed, you can log in to your EPFO Member e-Sewa Portal using your retained UAN number to confirm consolidation.
UAN Registration and Activation
Here are the key ways for UAN number activation that you can follow:
UAN Number Activation via EPFO portal
- Visit the UAN portal and click “Activate UAN”.
- Enter UAN, Member ID / EPF ID, Aadhaar number, PAN Card number, mobile, and solve the captcha.
- Tick “I Agree” and click “Get Authorisation PIN”.
- Enter the OTP received on your mobile to validate for activating the UAN number.
- You’ll receive a password to log in. Change it after the first login.
Activating UAN Number via UMANG (Face Authentication)
- Open UMANG App, go to UAN services → “UAN Allotment & Activation”.
- Enter Aadhaar-linked mobile & consent.
- Validate via OTP and Face Authentication (FAT).
- Your UAN will generate and activate instantly; you can download the UAN card in the app.
Troubleshooting UAN Number Activation Issues
- No OTP: Check that your mobile is registered with Aadhaar and your employer.
- Name mismatch: Request the employer to update details.
- UMANG error: Retry during off-peak hours or update the app.
By following these, you’ll know how to activate your UAN account smoothly.
Procedure for Updating the e-KYC for EPFO
- Log in to the UAN portal; go to Services → For Employees.
- Click “KYC” from the menu.
- Select the document type you wish to update: Aadhaar, PAN Card, Bank details.
- Upload scan/PDF as per the recommended specs; click “Save”.
- Status moves to “KYC approval pending”. Employer reviews and approves.
- If the employer doesn’t approve, contact the employer or the regional office, citing pending KYC.
Keep track of progress under “Track Requests”. The KYC approval time typically ranges from 3 to 10 working days, depending on how quickly the employer reviews and validates the details.
How to Reset UAN Password
If you wish to perform a UAN password reset or have forgotten your UAN password, here’s what you can do:
Reset via the EPFO portal
- Visit the UAN portal, click “Forgot Password”.
- Enter UAN number and registered mobile number; submit.
- Enter your name, gender, DOB, and verify.
- Enter Aadhaar number, captcha; verify again.
- Enter OTP sent to mobile; create a new password.
- Submit and log in with new credentials.
Reset via UMANG app
In the UMANG App, choose UAN services → “Reset UAN password”, follow similar steps with face/OTP authentication.
Security tips: Use a strong password with letters, numbers & special characters. Never share OTP or password. Avoid using public Wi-Fi for login.
How to Download UAN Card
Via the EPFO portal
- Log in with your UAN & password.
- Go to “View → UAN Card Download”.
- Verify that all details (name, UAN number, date of join) are correct.
- Download the PDF and save a copy.
Via UMANG App
In UMANG, under UAN services, choose “Download UAN Card/EPF Passbook”.
Verification checklist:
Before downloading, make sure the following details are correct on your UAN profile:
- Member ID / EPF ID
- Employer name
- Date of joining
- Registered mobile number
If any of these details are incorrect, update them through the EPFO Member e-Sewa Portal or contact your employer/HR department for corrections.
Eligibility for UAN: Who Gets a UAN & Exceptions
If you are an employee under the formal sector with a PF-covered job, you are eligible for a UAN number. Even contract-based or temporary employees in organisations covered by EPFO will receive one. The only exceptions may be self-employed persons without any EPF account or those working in very small, uncovered entities.
So if you’re wondering who gets UAN, the answer is: If your employer contributes to the PF and you have a Member ID, you should have a UAN.
Linking/Merging Multiple EPF Accounts Under UAN
Step-by-step Consolidation Guide to Merge EPF Accounts
- Log in to the UAN portal → Online Services → One Member – One EPF Account (Transfer Request).
- Enter your UAN, Member ID(s), and old PF account numbers.
- OTP will be sent to your mobile; enter it.
- Accept the declaration and submit the transfer request.
- Employer digitally endorses the request; track with the given reference ID.
Common Errors & Fixes
- Name/DOB mismatch: Update details in the portal.
- Old PF account with the wrong employer: Request the employer’s endorsement or contact EPFO.
- Delay: Check “Track Claim Status” in the portal.
This ensures your multiple EPF accounts link under your UAN, simplifying future transfers or withdrawals.
How to Change/Update Personal Details in the UAN Portal
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Field
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Who Approves
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Notes
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Mobile Number, Email
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Member
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Instantly after OTP
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Name, Date of Birth, Gender
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Employer (or EPFO)
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Requires employer approval
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Bank Account, IFSC
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Employer
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Digital approval needed
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Steps: Log in → “Manage → Update Contact Details” or “Modify Basic Details”. After submission, monitor under “Track Requests”. Usually processed in 3–7 days.
Linking Aadhaar with UAN: Online & Offline
Online mode
- Log in to the UAN portal → “Manage → KYC”.
- Tick Aadhaar, enter 12-digit number and name exactly as per Aadhaar Card.
- Submit and await employer approval (typically 7–10 days).
- Alternatively, use the UMANG App’s Face Authentication to speed up the process.
Offline mode
- Get the Aadhaar-Seeding form from your employer or PF office.
- Fill details (UAN, Aadhaar, Member ID), attach a self-attested copy of Aadhaar & UAN Card.
- Submit at your nearest CSC / Common Service Centre or EPFO regional office.
Having your Aadhaar-Seeding complete means you can fully utilise your UAN for claims, transfers, and withdrawals.
Must Read: Link Aadhaar with PAN Card
EPF Transfer/Withdrawal Using UAN
Online mode
- Log in to the UAN portal → “Online Services”.
- For transfers: choose “One Member – One EPF Account (Transfer Request)”.
- For withdrawal: choose “Claim (Form 31 / Form 19 / Form 10C)”.
- Upload or verify e-KYC documents; authorise via OTP.
- Use a Digital Signature Certificate (DSC) if employer endorsement is required.
- Track the EPF claim status online.
Offline mode
- Print the relevant form: Form 19 / 10C / 31.
- Fill and attach the required KYC documents, Member ID, and UAN number.
- Submit to your EPFO Regional Office or via your employer.
- Wait for processing (typically 10–30 days) and check status via the UAN portal or helpline.
With your UAN number active, moving or withdrawing funds from your PF account becomes much smoother.
Related Read: How to Withdraw PF Online
Note: While PF withdrawals can offer convenient access to funds, they may not be the best option for salaried individuals since early withdrawal can affect long-term savings and retirement benefits.
If you need funds urgently, a personal loan can be a more practical alternative that allows you to preserve your PF balance. You can use a personal loan EMI calculator to plan repayment effectively.
Maintaining a credit score of 750+ and a stable income will improve your chances of approval and help secure better personal loan interest rates.
Related Read: KYC Documents Required for Loan Approval
UAN Customer Care & Support
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Support Type
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Details
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EPFO Helpline
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1800118005 (toll-free) – available generally 09:15-17:45
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Email
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[email protected]
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Regional Office
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Check your nearest EPFO Regional Office through the official portal
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What to keep ready before calling:
- Your UAN number
- Member ID / EPF ID
- Registered mobile number
Having these details on hand will help the support team quickly identify your account and speed up the resolution of any issues related to the UAN helpdesk or account queries.
Common Issues & Quick Fixes
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Issue
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Quick Fix
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UAN number activation fails
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Ensure your mobile number is Aadhaar-linked. Try activating via the UMANG App or update your contact details through your employer.
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Aadhaar not linked
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Submit Aadhaar through the EPFO portal or CSC; ensure names match exactly.
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Forgot UAN password
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Use the “Forgot Password” process in the portal or UMANG; reset and log in.
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Duplicate UANs
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Email EPFO with details to deactivate the old UAN; then use the correct one.
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Missing UAN on salary slip
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Ask the employer to add UAN or check via the “Know Your UAN” service online.
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Quick Checklist: Dos & Don’ts for UAN
Dos:
- Keep your mobile number and Aadhaar linked with your UAN.
- Check your EPF passbook regularly via the UAN portal.
- Activate your UAN and change your password after the first login.
- Update KYC documents (PAN, bank, Aadhaar)
Don’ts:
- Never share your OTP, UAN password or login details.
- Do not wait for your employer to complete everything.
- Avoid using public/shared devices for logging into your UAN account.
- Don’t let your PF accounts sit inactive; merge them under your UAN.
Conclusion
Once you know your UAN number and how to activate your UAN account, you’ve given yourself control over your EPF account. Your name, age, employer and job may change, but your UAN stays the same. Now, you can manage your Provident Fund online, merge old accounts, check balances and apply for withdrawals without delays.
Instead of making premature PF withdrawals for urgent financial needs, consider applying for a personal loan of up to INR 30 lakhs* from SMFG India Credit. Before applying, check your CIBIL score, review your personal loan eligibility, and ensure you have all the documents required for a personal loan ready for a smooth and hassle-free application process.
* Please note that this article is for your knowledge only. Loans are disbursed at the sole discretion of SMFG India Credit. Final approval, loan terms, disbursal process, foreclosure charges and foreclosure process will be subject to SMFG India Credit's policy at the time of loan application. If you wish to know more about our products and services, please contact us