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Gone are the days when you had to physically visit a financial institution for making a personal loan enquiry. With the advancement in technology and the digital revolution, availing personal loan customer care service has become possible over a call, email, and other modes. At SMFG India Credit, we invest in building robust technological infrastructure and standardized processes, which makes it very easy for you to contact us in a matter of a few seconds, without leaving the comfort of your home. You can get in touch with us over personal loan contact number (toll-free), email, chat, or even visit us at your nearest branch if you prefer the personal touch.
On our website, you can apply for a personal loan online. Thus, if you choose to, you do not have to pay a visit to our branch office to drop a request for the funds. All you can do is provide us a few details as asked in the loan application form online, and our customer representative will get in touch with you shortly to take you through further procedures.
You are always welcome at SMFG India Credit to get in touch in case of any query or suggestion. Here are all the ways in which you can reach us.
Timings: 9.00 a.m. to 7.00 p.m.
(Monday to Saturday excluding public holidays & fourth Saturday of every month)
Note that you will not be charged any money by your network provider while contacting us on the toll-free number.
(To register a complaint, request or query related to SMFG India Credit products and services, please email on the above address)
We will get back to you as soon as possible after going through your email.
If you are an existing customer of SMFG India Credit, you can reach out to us via our mConnect App, which is available for Android users. Alternatively, you can reach us via our web portal ‘Service Connect’.
Corporate Office
SMFG India Credit Co. Ltd.
11th Floor, C-Wing, Embassy 247, Gandhinagar, LBS Marg, Vikhroli (W), Mumbai – 400083; Tel: +91 22 4163 5800 CIN No: U65191TN1994PLC079235
Registered Office
SMFG India Credit Co. Ltd.
Commerzone IT Park, Tower B, 1st Floor, No.111, Mount Poonamallee Road, Porur, Chennai, Tamil Nadu - 600116. CIN No.: U65191TN1994PLC079235
The above-mentioned are the addresses of our corporate office and registered office. But for a quick resolution to any query, you can always contact us by email or the toll-free number.
* Please note that loans are disbursed at the sole discretion of SMFG India Credit. Final approval, loan terms and disbursal process will be subject to SMFG India Credit's policy at the time of loan application. If you are an existing customer and wish to foreclose your loan, please note that foreclosure terms and charges will be applicable as per our policy at the time of loan foreclosure.
Yes, you can walk into the nearest branch-office of SMFG India Credit and for a personal loan enquiry. Our representative will take you through different personal loan schemes so that you can choose the one best suitable for your needs. You can also fill out a physical loan application form and apply for the loan in the branch if you are satisfied with the discussion and have all the necessary documents for personal loan application.
Use our branch locator to find the nearest branch office in your area.
The ideal time to contact the toll-free number is between 9 AM to 7 PM. You can contact between Monday and Saturday, leaving out the fourth Saturday of the month, and the public holidays.
At SMFG India Credit, we work towards the fulfilment of your aspirations by understanding your needs. Thus, responding to your email queries at the earliest is our priority and we make sure you do not have to wait long to get a response from us. We promise to get back to you with a reply on your email query within 2 business days.
By availing the online application facility, you get to apply for the personal loan without visiting the branch office. Thus, you can apply any time of the day, from anywhere as per your convenience...
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Have a query? You can contact us through any of the channels listed below.