Fullerton India Credit Co. Ltd. is Now SMFG India Credit Co. Ltd.


Gone are the days when you had to physically visit a financial institution for making a personal loan enquiry. With the advancement in technology and the digital revolution, availing personal loan customer care service has become possible over a call, email, and other modes. At SMFG India Credit, we invest in building robust technological infrastructure and standardized processes, which makes it very easy for you to contact us in a matter of a few seconds, without leaving the comfort of your home. You can get in touch with us over personal loan contact number (toll-free), email, chat, or even visit us at your nearest branch if you prefer the personal touch.

How SMFG India Credit Can Help You for Personal Loan?

On our website, you can apply for a personal loan online. Thus, if you choose to, you do not have to pay a visit to our branch office to drop a request for the funds. All you can do is provide us a few details as asked in the loan application form online, and our customer representative will get in touch with you shortly to take you through further procedures.

  • The loan is available for salaried and self-employed individuals. You can borrow up to Rs. 25 lakhs.
  • We provide a free-of-cost personal loan eligibility calculator. With the help of this online calculator, you can understand the loan amount you are eligible for.
  • We promise you top-notch personal loan customer care support to understand your fund-requirement and get the best interest rate (starting at 11.99%), on a flexible tenure (up to 60 months).

Personal Loan Contact Details

You are always welcome at SMFG India Credit to get in touch in case of any query or suggestion. Here are all the ways in which you can reach us.

1. Toll Free Number

1800 103 6001

Timings: 9.00 a.m. to 7.00 p.m.

(Monday to Saturday excluding public holidays & fourth Saturday of every month)

Note that you will not be charged any money by your network provider while contacting us on the toll-free number.

2. Email


(To register a complaint, request or query related to SMFG India Credit products and services, please email on the above address)

We will get back to you as soon as possible after going through your email.

3. Online Service Channels

If you are an existing customer of SMFG India Credit, you can reach out to us via our mConnect App, which is available for both Android and iOS users. Alternatively, you can reach us via our web portal ‘Service Connect’.

4. DiA - SMFG India Credit’s ChatBot

Visit us at www.smfgindiacredit.com and interact with us through Dia - our friendly chatbot in case of any queries.

5. Important Addresses

Corporate Office

SMFG India Credit Co. Ltd. (Formerly Fullerton India Credit Co. Ltd.)

10th Floor, Office No.101, 102 & 103, 2 North Avenue,Maker Maxity, Bandra Kurla Complex, Bandra (East), Mumbai - 400 051 Tel: +91 22 4163 5800  CIN No: U65191TN1994PLC079235

Registered Office

SMFG India Credit Co. Ltd. (Formerly Fullerton India Credit Co. Ltd.)

3rd Floor, No - 165 Megh Towers, PH Road Maduravoyal, Chennai - 600 095 CIN No.: U65191TN1994PLC079235

The above-mentioned are the addresses of our corporate office and registered office. But for a quick resolution to any query, you can always contact us by email or the toll-free number.


Can I visit the branch office of SMFG India Credit to apply for the loan?

Yes, you can walk into the nearest branch-office of SMFG India Credit and for a personal loan enquiry. Our representative will take you through different personal loan schemes so that you can choose the one best suitable for your needs. You can also fill out a physical loan application form and apply for the loan in the branch if you are satisfied with the discussion and have all the necessary documents for personal loan application.

How to find a nearby branch office of SMFG India Credit?

Use our branch locator to find the nearest branch office in your area.

When should I reach the personal loan contact number?

The ideal time to contact the toll-free number is between 9 AM to 7 PM. You can contact between Monday and Saturday, leaving out the fourth Saturday of the month, and the public holidays.

When can I expect a response on my email query?

At SMFG India Credit, we work towards the fulfilment of your aspirations by understanding your needs. Thus, responding to your email queries at the earliest is our priority and we make sure you do not have to wait long to get a response from us. We promise to get back to you with a reply on your email query within 2 business days.

Why should I apply for a personal loan online?

By availing the online application facility, you get to apply for the personal loan without visiting the branch office. Thus, you can apply any time of the day, from anywhere as per your convenience...

  • All you need is a compatible device with an internet connection to access our website and application section.
  • You get to upload the soft-copy of personal loan documents with the loan application on our website.
  • This reduces the paperwork and makes the documentation process hassle-free.


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How can we help?


Get in Touch

Have a query? You can contact us through any of the channels listed below.

Toll Free Number
1800 103 6001 Timings: 9:00 AM to 7:00 PM (Monday to Saturday excluding public holidays & fourth Saturday of every month).