Fullerton India Credit Co. Ltd. is Now SMFG India Credit Co. Ltd.

How to Check the SMFG India Credit Loan Status

Published on Apr 26, 2020Updated on Oct 20, 2023

How to Check the SMFG India Credit Loan Status

If you have taken a loan from SMFG India Credit and would like to know the status of your loan, we provide you multiple options to do so. You can do this online through our website, via e-mail, telephone, or you can visit your nearest SMFG India Credit branch to do so.

We have put in place seamless and simple procedures so you can avail loan with ease and track your application status from the convenience of your home. Please note that depending on the type of loan, our processes vary. For instance, if you have applied for an instant personal loan, after submitting your information on the online form, you will be immediately informed if your application will be taken forward for further processing. If yes, you will be given a tracking number. Next, depending on the soundness of your documents and verification, you will be given an offer. Upon acceptance, your loan will be sanctioned post which the funds will be disbursed into your account within 30 minutes.

For loans other than personal loans, after applying online, you will be given a tracking number. You are advised to keep a copy of this with you for future reference. Next, our representative will get in touch with you to take additional information and documentation. The process here will vary depending on the type of loan you have applied for. However, through the tracking number, you can always know the status of your application. Read on to know how.

Check SMFG India Credit Loan Status

If you have applied for a loan from SMFG India Credit, you can check your loan application status in the following ways:

Check Loan Status Online:

1. ChatBotDia:

  • Logon to www.smfgindiacredit.com
  • Click on the chatbotDia icon on the lower right side
  • Provide your name and mobile number
  • Perform the OTP verification
  • Select “Not an existing customer” and “Loan Application status”

2. Contact Us Section

  • Go to the Contact Us Page
  • Select “No” for the question “Are you an existing customer?”
  • provide your details as requested.
  • From the “Nature of query/requests/complaints” dropdown, select “Loan application request”
  • From the “More details” dropdown, select “Need to know the Application status”

3. Through Customer Account (for Existing Customers):

  • For an existing customer of SMFG India Credit, the customer account will provide the status of your loan application
  • You can log in to your account with Loan Account Number (LAN) and password by visit the page
  • After login, you can see the status of your loan application

Check Loan Status Offline:

1. By Calling Customer Care

  • Call us on our toll free number 1800 103 6001 anytime between 9:00 Am – 7:00 PM on all days except Sundays and public holidays
  • You will need to provide your application number to the executive. You may be asked a few questions to confirm your identity.
  • Once you’ve provided the required details, the executive will inform you about the status of your loan application

2. By Visiting your nearest SMFG India Credit Branch

  • Visit the branch office of SMFG India Credit
  • You can locate the nearest branch using our online branch locator
  • Provide your application number to the executive
  • Please carry a few documents for identification (such as PAN or Aadhaar)
  • You will be instantly giventhe status of your loan application

3. Email:

Email us at   with details such as your name, registered email address, registered mobile number and PAN. These details should match the ones provided by you in your application. We will respond to you within 2 working days

We’ll ensure that the entire journey from applying for the loan to the disbursement of the loan amount is transparent and smooth without any unsavoury hiccups.

Smart Ways of Applying for a Loan

Before applying for a loan, you can find a rough estimate of the amount of loan you’re eligible for with the help of our free loan eligibility calculator. These calculators calculate the amount of loan you may be eligible for based on parameters such as location, age, net monthly income, or yearly profit after tax in case of self-employed, pre-existing monthly EMI obligations, rate of interest, and tenure. Please do note that the loan eligibility calculator amount is merely indicative, and the actual loan amount may be dependent on a host of other factors subject to the verification and examination of SMFG India Credit.  Self-employed individuals can also use this calculator - the only difference is that instead of net monthly salary, it takes net profit after tax.

After this, you can use our free online EMI calculators to get an accurate estimate of the EMI you will have to pay if you avail the loan Please note that at the moment, we provide these calculators only for personal and business loans.

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*Terms and Conditions apply. Loans are disbursed at the discretion of SMFG India Credit.